What Is an AT&T LOA (CPNI Consent)? Quick Guide for Business Account

AT&T needs a brief LOA (CPNI consent) before I can review your business account for promos, eligibility, and savings. Reply “Yes/I agree.” Full details inside.

TL;DR: Before I can review your AT&T Business account for pricing, promos, and eligibility, AT&T requires a brief Letter of Authorization (LOA)—also called CPNI consent. It lets me view your account details only. No changes happen without your approval.

What Is an AT&T LOA (CPNI Consent)?

It’s a quick permission that allows an AT&T Solution Provider (that’s me) to view limited account information so I can verify eligibility, confirm plan details, and present accurate pricing and promotions. It protects your data and speeds up quotes.

How to Give Consent (10 seconds)

Reply to my email and type Yes or I agree.
I’ll review your account and send back promotions, upgrade options, and savings.
No changes are made without your explicit approval.

Want the Official Text?

I keep a permanent explainer with the full AT&T language here: AT&T LOA (CPNI Consent) for Business Accounts — Full Explainer & Official Text.

Contact Curtis — Start Account Review See Current AT&T Business Promotions

You can revoke consent anytime by emailing AT&T’s Alliance Channel (details on the explainer page). This post is for clarity; your data is protected and no orders happen without your authorization.