Jun 16, 2025

Porting & Number Management

AT&T Business Transfer PIN

AT&T Business Transfer PIN help for business customers who need a Number Transfer PIN, Premier Port Out PIN access, account support, and port-out guidance.

AT&T Business Transfer PIN Help

AT&T Business Transfer PIN and Port Out PIN Help

AT&T business customers use a Number Transfer PIN, also called a Transfer PIN or Port Out PIN, when moving a wireless number from AT&T to another carrier.

This page explains the Premier Transfer PIN path, myAT&T instructions, account access details, important port-out warnings, and what to do if the Port Out PIN option is missing.

Before you request a Transfer PIN or move a number out, make sure the right business user is signed in and the line stays active. For business accounts, the primary user usually needs to request the Number Transfer PIN. Do not cancel AT&T service before the number transfer is fully completed.

Contact Curtis for AT&T Business Account Help Official Transfer PIN Links Premier Port Out PIN Steps

Number Transfer PIN

Port Out PIN

Premier Access

Business Account Help

TOBR Link

Quick links

AT&T Official Transfer PIN Steps myAT&T Login AT&T Premier Login Help TOBR: AT&T to AT&T

Quick takeaway: for business accounts, the primary user needs the Number Transfer PIN before the number can move to another carrier. Keep AT&T service active until the transfer is complete.

Important: Keep your AT&T service active until the number transfer is fully completed. If you cancel too early, the port can fail and you may have to reactivate service before the number can move.

Method 1: Primary user requests it online

Sign in to your AT&T online account.
Go to your account profile.
Select Settings.
Scroll to Transfer phone number and select Request new PIN.
Your Number Transfer PIN will display on the screen.

Request the PIN close to when you are ready to port out. If you request a new PIN later, older PINs become invalid.

Need help getting the PIN?

If the primary user cannot get the Number Transfer PIN through the online account, contact AT&T Business support and request the Number Transfer PIN.

Business accounts cannot use the AT&T app or *PORT to create a Number Transfer PIN.

How to Get Your AT&T Business Transfer PIN from myAT&T

Follow these steps to request your AT&T Business Transfer PIN through your online AT&T account. This PIN is used to securely move your business number to another wireless provider. Keep the PIN private and give it only to your new carrier.

Click any thumbnail below to open the full-size screenshot in a new tab.

AT&T Business Customers: Premier Online PIN Instructions

Sign in to your AT&T Premier account.
From the Account Management menu, click Port Out (Transfer) PIN.
Enter the Billing Account Number or wireless number and click Search.
Click Create a PIN. A success message will show the Port Out PIN and expiration date. The PIN will also be emailed to the requestor.

If the Port Out (Transfer) PIN option is not showing in Premier, Curtis helps his business clients get that feature added to their account.

If you are another AT&T business customer and that option is missing, call AT&T Business customer service and ask to have the Port Out (Transfer) PIN feature added to your Premier account.

Before you port out

Make sure the correct person is signed in. For business accounts, the primary user requests the PIN.
Do not disconnect service first.
If you have Wireless Account Lock turned on, turn it off before trying to transfer the number.
Your business Number Transfer PIN expires after 14 days.
Give the PIN only to your new carrier, not to random callers or texts.

Official AT&T article

For the latest AT&T instructions, see: Get a PIN to transfer your wireless number .

Transfer PIN FAQ

What is an AT&T Business Transfer PIN?

An AT&T Business Transfer PIN, also called a Number Transfer PIN or Port Out PIN, is the security PIN your new carrier needs to move your business number away from AT&T.

Who can request the PIN on a business account?

Only the primary user on a business account can request the Number Transfer PIN.

Can business users use the AT&T app or *PORT?

No. Business accounts cannot use the AT&T app or *PORT to create a Number Transfer PIN.

How long is the business PIN good for?

A business Number Transfer PIN expires after 14 days.

Should I cancel AT&T service before porting out?

No. Keep your line active until the transfer finishes, or the port can fail.

Is TOBR the same as a Transfer PIN?

No. TOBR means Transfer of Billing Responsibility and is used when moving a line between AT&T accounts. A Transfer PIN is used when moving a number from AT&T to another carrier.

Need help with AT&T business wireless?

If you manage an AT&T business wireless account and want help with upgrades, new lines, Premier access, Transfer PIN issues, TOBR, plans, or promotions, Curtis Matthews can help with the business side so you have one point of contact.

Contact Curtis Matthews