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  • Jun 16, 2025
  • AT&T Business Wireless Activation and Upgrades

Get Your AT&T Business Transfer PIN – Easy Guide

Need to port your AT&T business number? Learn the fastest, most reliable way to get your AT&T Business Transfer PIN by phone. Step-by-step guidance from a wireless expert with 37+ years of experience.
Step-by-step process to get an AT&T Business Transfer PIN by phone, including calling AT&T, providing FAN PIN, and receiving the PIN via email.
Quick Answer: You can get the Transfer PIN online through your myAT&T account if you are the Primary Access user. Also calling AT&T Business at 1-800-321-2000 as the Primary Account Administrator (or authorized user), provide your FAN PIN or account password for verification, request your Number Transfer PIN, and receive it by email in minutes.

If you're switching carriers and need to port your AT&T business wireless number, you must request a Number Transfer PIN. For business accounts, this process is different from personal lines and can be confusing due to a lack of clear instructions from AT&T.

With 37+ years as a wireless consultant, I’ve helped hundreds of businesses complete this process smoothly. Here’s how to get your Transfer PIN by phone:

  • Dial 1-800-321-2000 (Mon–Fri, 7 a.m.–8 p.m. CT; Sat–Sun, 8 a.m.–8 p.m. CT).
  • Only the Primary Account Administrator or an authorized user listed on the account can call.
  • Have your account number, billing ZIP, and FAN PIN or account password ready for verification.
  • Request your Number Transfer PIN.
  • You will receive the PIN by email, usually within 5–10 minutes.
  • If you need to reset your FAN PIN, ask the AT&T representative during the same call.

Need general AT&T customer service? Call 1-800-331-0500 for personal wireless or general support.

You can also request your Number Transfer PIN online using your myAT&T account https://www.att.com/acctmgmt/login:

  1. Log in to your AT&T online account.
  2. Go to Profile → People & permissions.
  3. Scroll to the bottom and look for Transfer phone number.
  4. Select Request a new PIN. Your Number Transfer PIN will display on the screen along with an expiration date.

Examples of What You’ll See:

Email with Transfer PIN:

AT&T Business Transfer PIN email example

Online Account View with Expiration Date:

AT&T Transfer PIN and expiration date
  • Do not cancel your AT&T service until the port is complete, or you risk losing your number.
  • Make sure your account number, billing ZIP, and company name match what you provide to the new carrier.
  • If you do not receive the PIN email, check your spam/junk folder or call AT&T again to verify your email address.
  • If you are not listed as the Primary Account Administrator or an authorized user, you cannot call AT&T to request a Transfer PIN. Ask your company’s Primary Account Administrator or an authorized user to complete the process for you.
  • If porting is delayed, ensure the new carrier has the correct PIN, account number, and billing details.
  • If your account is locked, disable Wireless Account Lock by calling AT&T or using your account settings.

Need help with porting or optimizing your AT&T account? I offer free consultations, no-pressure advice, and support throughout the porting process.

📲 Book a Free Consultation

I’ve helped hundreds of businesses save time and avoid frustration with AT&T. Let me guide you to a seamless switch!

Why is a Number Transfer PIN required?

It authorizes the transfer of your number to a new carrier, ensuring security and preventing unauthorized transfers.

Can I port multiple numbers?

Yes, one Number Transfer PIN works for all numbers on the same account. Contact AT&T for details if transferring multiple lines.

References:
  • AT&T Support: Transfer a Number to Another Carrier
Last updated: June 23, 2025

By Curtis Matthews, Wireless Consultant | Learn More About Me

AT&T Business Customers: Premier Online PIN Instructions

  1. Sign in to your AT&T Premier account.
  2. From the Account Management menu, click Port Out (Transfer) PIN.
  3. Enter the BAN or wireless number and click Search.
  4. Click Create a PIN. A success message will display with the Port Out PIN and its expiration date. The PIN will also be emailed to the requestor.

Note: If the Port Out PIN option is not visible (which happens frequently), the main account holder must contact AT&T to have this feature enabled. The process usually takes a few days.

Premier Support: 866-499-8008

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