AT&T Business Transfer PIN (Number Transfer PIN)
You need a Number Transfer PIN to move your business wireless number from AT&T to another carrier. For business accounts, the primary user must request it. Do not cancel service before the port is complete.
Method 1: Primary user requests it online
- Sign in to your AT&T online account.
- Go to your account profile.
- Select Settings.
- Scroll to Transfer phone number and select Request new PIN.
- Your Number Transfer PIN will display on the screen.
Method 2: If the online option is missing
If you are the primary user on the business account and the online option is not available, contact AT&T Business support and request the Number Transfer PIN.
Business accounts cannot use the AT&T app or *PORT method to create a Number Transfer PIN.
How to Get Your AT&T Business Transfer PIN from myAT&T
Follow these steps to request your AT&T Business Transfer PIN through your online AT&T account. This PIN is used to securely move your business number to another wireless provider. Keep the PIN private and give it only to your new carrier.
What Premier users should know
Many business customers manage their wireless accounts in Premier. If your Premier view shows a Port Out (Transfer) PIN option, use it. If you do not see that option, the safest path is for the primary user to request the Number Transfer PIN through the online account or by contacting AT&T.
Before you port out
- Make sure the correct person is signed in. For business accounts, the primary user requests the PIN.
- Do not disconnect service first.
- If you have Wireless Account Lock turned on, turn it off before trying to transfer the number.
- Your business Number Transfer PIN expires after 14 days.
- Give the PIN only to your new carrier, not to random callers or texts.
Official AT&T article
For the latest AT&T instructions, see: Get a PIN to transfer your wireless number
Transfer PIN FAQ
What is an AT&T Business Transfer PIN?
An AT&T Business Transfer PIN, also called a Number Transfer PIN, is the security PIN your new carrier needs to move your business number away from AT&T.
Who can request the PIN on a business account?
AT&T says only the primary user on a business account can request the Number Transfer PIN.
Can business users use the AT&T app or *PORT?
No. AT&T says business accounts cannot use the AT&T app or the mobile-device method to create a Number Transfer PIN.
How long is the business PIN good for?
AT&T says a business Number Transfer PIN expires after 14 days.
Should I cancel AT&T service before porting out?
No. Keep your line active until the transfer finishes, or the port can fail.
Need help with AT&T business wireless?
If you manage an AT&T business wireless account and want help with upgrades, new lines, or reviewing plans and promotions, I can help with the business side so you have one point of contact.
Contact Curtis Matthews
