AT&T Business Transfer PIN (Number Transfer PIN)
You need a Number Transfer PIN to move your business wireless number from AT&T to another carrier. For business accounts, the primary user must request it. Do not cancel service before the port is complete.
Quick links
Quick takeaway: For business accounts, the primary user needs the Number Transfer PIN before the number can move to another carrier. Keep your AT&T service active until the transfer is complete.
Important: Keep your AT&T service active until the number transfer is fully completed. If you cancel too early, the port can fail and you may have to reactivate service before the number can move.
Method 1: Primary user requests it online
- Sign in to your AT&T online account.
- Go to your account profile.
- Select Settings.
- Scroll to Transfer phone number and select Request new PIN.
- Your Number Transfer PIN will display on the screen.
Request the PIN close to when you are ready to port out. If you request a new PIN later, older PINs become invalid.
Need help getting the PIN?
If the primary user cannot get the Number Transfer PIN through the online account, contact AT&T Business support and request the Number Transfer PIN.
Business accounts cannot use the AT&T app or *PORT to create a Number Transfer PIN.
How to Get Your AT&T Business Transfer PIN from myAT&T
Follow these steps to request your AT&T Business Transfer PIN through your online AT&T account. This PIN is used to securely move your business number to another wireless provider. Keep the PIN private and give it only to your new carrier.
Click any thumbnail below to open the full-size screenshot in a new tab.
AT&T Business Customers: Premier Online PIN Instructions
- Sign in to your AT&T Premier account.
- From the Account Management menu, click Port Out (Transfer) PIN.
- Enter the BAN or wireless number and click Search.
- Click Create a PIN. A success message will show the Port Out PIN and expiration date. The PIN will also be emailed to the requestor.
If the Port Out (Transfer) PIN option is not showing in Premier, I help my business clients get that feature added to their account.
If you are another AT&T business customer and that option is missing, call AT&T Business customer service and ask to have the Port Out (Transfer) PIN feature added to your Premier account.
Before you port out
- Make sure the correct person is signed in. For business accounts, the primary user requests the PIN.
- Do not disconnect service first.
- If you have Wireless Account Lock turned on, turn it off before trying to transfer the number.
- Your business Number Transfer PIN expires after 14 days.
- Give the PIN only to your new carrier, not to random callers or texts.
Official AT&T article
For the latest AT&T instructions, see:
Get a PIN to transfer your wireless number
Transfer PIN FAQ
What is an AT&T Business Transfer PIN?
An AT&T Business Transfer PIN, also called a Number Transfer PIN, is the security PIN your new carrier needs to move your business number away from AT&T.
Who can request the PIN on a business account?
Only the primary user on a business account can request the Number Transfer PIN.
Can business users use the AT&T app or *PORT?
No. Business accounts cannot use the AT&T app or *PORT to create a Number Transfer PIN.
How long is the business PIN good for?
A business Number Transfer PIN expires after 14 days.
Should I cancel AT&T service before porting out?
No. Keep your line active until the transfer finishes, or the port can fail.
Need help with AT&T business wireless?
If you manage an AT&T business wireless account and want help with upgrades, new lines, or reviewing plans and promotions, I can help with the business side so you have one point of contact.
Contact Curtis Matthews
