Protect Advantage vs. Business Protect: Which Device Protection Plan Suits Your Business?

Compare AT&T Protect Advantage vs AT&T Business Protect in plain English. See what each plan covers, what it costs, and how to pick the right option for a business.
Cracked smartphone screen depicting need for AT&T Protect Advantage Insurance for businesses.

AT&T Protect Advantage: Tiers, Pricing & Deductibles (vs Business Protect)

This page explains AT&T Protect Advantage and compares it to AT&T Business Protect (Servify). Key difference: Protect Advantage includes Lost/Stolen, while Business Protect does not.

Need Lost/Stolen? Choose Protect Advantage. Managing a fleet? Business Protect has Advanced + Enterprise options. Fold/Flip? Tier 5–6 pricing + deductibles are below.

Official AT&T terms (Protect Advantage tiers & details): View AT&T Protect Advantage terms and tier details

AT&T Protect Advantage (Asurion) Lost/Stolen Included

Best if Lost/Stolen coverage matters, or you want a protection option per line (or multi-device by tier).

  • CoverageAccidental Damage + Extended Warranty + Lost & Theft
  • Deductibles (typical)$0 screen/back-glass repair (eligible devices), up to $275 replacement. Fold/Flip: $300 flip, $400 fold.
  • Multi-device optionsUp to 4, 11, or 16 eligible devices depending on tier (see pricing table).

AT&T Business Protect (Servify) No Lost/Stolen

Best for fleets that want predictable repair/replacement support (including global options).

  • CoverageExtended Warranty (Standard) • Extended Warranty + Accidental Damage (Advanced/Enterprise). No Lost/Stolen.
  • Deductibles$0 repairable • $99 total loss (broken beyond repair)
  • Enterprise tierEnterprise pricing $5.85–$7.00 per line with scaled discount (requires 100+ lines).
Quick rule: Need lost/stolen coverage? Choose Protect Advantage. Don’t need lost/stolen and want fleet-style repair support? Choose Business Protect Advanced (or Enterprise at 100+ lines).

Pricing & Devices Covered

Plan Monthly Price Devices Covered What’s Included Notes
Protect Advantage (1 line)
(Tiers 1–4)
$16–$19 / line 1 device (1 line) Accidental Damage + Extended Warranty + Lost & Theft Pricing varies by device tier.
Protect Advantage (1 line)
Tiers 5–6
$25 / line 1 device (1 line) Accidental Damage + Extended Warranty + Lost & Theft Tier details: AT&T terms
Protect Advantage Multi-Device — Tier A $50 / month Up to 4 eligible devices Same coverage (includes Lost & Theft) Good for small teams.
Protect Advantage Multi-Device — Tier B NEW $125 / month Up to 11 eligible devices Same coverage (includes Lost & Theft) Better value as device count grows.
Protect Advantage Multi-Device — Tier C NEW $175 / month Up to 16 eligible devices Same coverage (includes Lost & Theft) Best value for larger teams.
Business Protect Standard $2 or $4 / line 1 device (per line) Extended Warranty No accidental damage on Standard.
Business Protect Advanced $6 or $9 / line 1 device (per line) Warranty + Accidental Damage (no lost/stolen) Best fit for most fleets.
Business Protect Enterprise NEW $5.85–$7.00 / line 100 lines minimum Warranty + Accidental Damage Best for standardized 100+ lines.

Fold & Flip Devices (Tier 5–6)

Protect Advantage (Tiers 5–6)

$25 / line

  • $300 deductible for Flip devices
  • $400 deductible for Fold devices

Business Protect (Tiers 5–6)

Two options:

  • Standard: $4 / line
  • Advanced: $9 / line

Deductibles: $0 repairable • $99 total loss

Apple Warranty & AppleCare (Important)

AppleCare ordering rule: If you order Apple equipment through AT&T and you want AppleCare, it must be added at the time of the AT&T order. After the order is completed, AT&T cannot add AppleCare — you would need to purchase it directly through Apple.

What Apple includes with every device

  • 1 year of hardware repair coverage (Apple limited warranty)
  • 90 days of complimentary technical support

AppleCare+ is tied to the device IMEI/serial number.

What AppleCare+ does (and doesn’t) do

  • Extends coverage and support to 2 years for AppleCare+ products
  • AppleCare+ is not the same thing as carrier device protection
  • AT&T does not sell AppleCare+ with Theft and Loss

Buying AppleCare+ after purchase (through Apple)

For iPhone, iPad, or Apple Watch, AppleCare+ may be purchased through Apple within 60 days of purchase.

  • Online: checkcoverage.apple.com (serial number + remote diagnostic)
  • Apple Store: device inspection + proof of purchase
  • Phone: 800-275-2273 (remote diagnostic + proof of purchase)

Fast way to choose

  • Want Lost/Stolen?Go Protect Advantage.
  • Fleet repair coverage, no Lost/StolenGo Business Protect Advanced (or Enterprise at 100+ lines).
  • Want AppleCare too?Add it during the AT&T order, or buy it later through Apple.

Want me to recommend the right option?
Tell me how many devices you manage and whether Lost/Stolen is required. I’ll point you to the best-fit protection setup for your business account.

Contact Curtis
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