TL;DR: Before I can review your AT&T Business account for pricing, promos, and eligibility, AT&T requires a brief
Letter of Authorization (LOA)—also called CPNI consent. It lets me view your account details only. No changes happen without your approval.
What Is an AT&T LOA (CPNI Consent)?
It’s a quick permission that allows an AT&T Solution Provider (that’s me) to view limited account information so I can verify eligibility, confirm plan details, and present accurate pricing and promotions. It protects your data and speeds up quotes.
How to Give Consent (10 seconds)
- Reply to my email and type
YesorI agree. - I’ll review your account and send back promotions, upgrade options, and savings.
- No changes are made without your explicit approval.
Want the Official Text?
I keep a permanent explainer with the full AT&T language here: AT&T LOA (CPNI Consent) for Business Accounts — Full Explainer & Official Text.
You can revoke consent anytime by emailing AT&T’s Alliance Channel (details on the explainer page). This post is for clarity; your data is protected and no orders happen without your authorization.
