AT&T Global Smart Messaging Suite (GSMS) Overview for Business

What Is the AT&T Global Smart Messaging Suite?

The AT&T Global Smart Messaging Suite (GSMS) is a secure, cloud-based platform that enables businesses to streamline communications through SMS, MMS, email, and voice messaging across the U.S., Canada, and over 200 international destinations. It allows organizations to manage workforce communications, marketing campaigns, two-factor authentication, appointment reminders, and more—all from a single, web-based interface.

Key Features & Benefits

  • 2-Way Cross-Carrier SMS: Send and receive messages across all major carriers in the U.S., Canada, and select international countries.
  • Global Reach: Communicate with employees, customers, and partners worldwide.
  • Secure Messaging: Enterprise-grade security with permission controls and message archiving.
  • Integration Tools: APIs and plug-ins for Outlook, Lotus Domino, and more—seamlessly connect with your existing systems.
  • 24/7 Support: Dedicated AT&T technical support for business continuity.
  • Advanced Reporting: Real-time analytics and message tracking for compliance and performance management.
  • Cost Management: Flexible pricing based on message volume and feature selection.

Popular Use Cases

  • Workforce management and shift scheduling
  • Mobile marketing campaigns and customer engagement
  • Two-factor authentication via SMS tokens
  • HR notifications, job placements, and field force safety
  • Appointment and scheduling reminders
  • Polling, surveys, and sweepstakes

How GSMS Works

  1. Centralized Portal: Manage all messaging activities from a secure, web-based dashboard.
  2. Multi-Workgroup Hierarchy: Define user permissions and organize teams for efficient communication.
  3. APIs & Plug-ins: Integrate with business applications for automated messaging workflows.
  4. Opt-In Controls: Ensure compliance with privacy and anti-SPAM regulations.
  5. Performance Analytics: Track message delivery, engagement, and campaign effectiveness.

Pricing Overview

Service/Feature Cost
One-Time Setup Fee $3,300
Monthly Access (includes 24/7 support, user licenses, 1 API) $1,200/month
SMS (U.S. & Canada, 0-10k messages) Included
SMS (10-20k messages) $0.04/message
SMS (20,001+ messages) $0.035/message
MMS (U.S. only) $0.13/message
Voice Messaging $0.04/message
Short Code Leasing (U.S. random) $585/month
Short Code Leasing (U.S. vanity) $1,165/month

Additional features and user licenses are available for an extra fee. Contact us for a custom quote tailored to your business needs.

Compliance & Security

  • Enterprise-wide permissions and hierarchical controls
  • Message archiving for up to 90 days with export options
  • Opt-in/opt-out management and anti-SPAM safeguards
  • 24/7 technical support and robust privacy protections

Why Choose AT&T GSMS for Your Business?

  • Trusted by enterprises for secure, reliable, and scalable messaging
  • Supports a wide range of business-critical use cases
  • Flexible integration with your existing IT infrastructure
  • Comprehensive support and compliance with industry standards

Get Started

Ready to enhance your business communications? Contact Wireless Consultant today to schedule a demo or request a custom quote for the AT&T Global Smart Messaging Suite. Empower your organization with secure, global messaging solutions from a trusted AT&T partner.

Learn More

For detailed product information, download the official product brief:
AT&T Global Smart Messaging Suite Product Brief (PDF)