Welcome to Wireless Consultant, your trusted partner in navigating the complexities of AT&T business services. With over 35 years of experience in the wireless industry, I, Curtis Matthews, am dedicated to ensuring that your business communications are cost-effective, efficient, and tailored to your unique needs. Whether you’re dealing with billing issues, seeking to enhance your service features, or need expert advice on telecommunications strategies, I’m here to help.
Our Services
ACT Credits
- What We Offer: Activation credits for adding new wireless lines to your business account, which can be combined with ongoing promotions for substantial cost savings. These credits are stackable, maximizing your benefits.
AIAB – Address Validation
- What We Offer: Qualification of business addresses for AT&T Internet Air to ensure eligibility for this robust wireless broadband solution, essential for businesses needing reliable internet access.
Billing/Promotion Support
- What We Offer: Direct assistance with resolving any billing discrepancies and maximizing promotional offers from AT&T, ensuring you always get the best deal possible.
Contracting Request
- What We Offer: Expert management of contract negotiations, renewals, and adjustments, tailored to align with your business operations and goals.
Device Unlock Request
- What We Offer: Quick and secure unlocking of AT&T devices tied to your business account, providing flexibility and ease in device management.
FAN Profile Changes
- What We Offer: Updates and modifications to authorized contacts and roles on your AT&T business accounts, safeguarding your account management.
FirstNet Eligibility
- What We Offer: Determination and management of eligibility for FirstNet services, designed specifically for first responders and public safety entities.
Fraud Review
- What We Offer: Thorough investigations into any suspicious activities on your accounts, ensuring your business is protected against fraud.
General Questions & Request
- What We Offer: A responsive support channel for any general inquiries or specific requests related to your AT&T services.
Order Support
- What We Offer: Streamlined processing of orders for new lines services, ports and upgrades, including handling of bulk orders, to keep your business operations running smoothly.
Pricing Request (Turnkey/Custom)
- What We Offer: Customized pricing plans for services across multiple lines, providing cost-effective solutions tailored to your business needs.
RCT Credits
- What We Offer: Upgrade credits that help reduce the cost when upgrading your existing lines to newer technology.
Reporting Request
- What We Offer: Custom reports providing detailed insights into your telecommunications equipment, contracts, and usage to help guide business decisions.
Transfer of Billing Responsibility (ToBR)
- What We Offer: Smooth transition of billing responsibilities within your organization, handled with utmost care and professionalism.
Ready to optimize your AT&T business services? Contact Curtis Matthews today to discuss your needs and how we can help. Whether it’s managing your service features, solving billing issues, or planning your next upgrade, I am here to ensure that your telecommunications setup is seamless and beneficial to your business operations.
EXCELLENT Based on 26 reviews Julie Hohl2024-09-23Trustindex verifies that the original source of the review is Google. Curtis is a great ATT account manager. He is easy to get a hold of and full of information. He also has email write up for how to do things with you phone and watch to keep them connected. He has been my account manager for over 3 years. I highly recommend him. Cassandra D'Addio2024-07-19Trustindex verifies that the original source of the review is Google. I had a problem with our AT&T account, out of desperation I called Curtis and he helped me get it sorted. Excellent service, highly recommend that he be your first call for any wireless issues or upgrades! Janet Sherwood2024-01-29Trustindex verifies that the original source of the review is Google. I cannot say enough wonderful things about Curtis and the service he provides to our business! He is always so responsive and helps me understand all of the ins and outs to wireless service. We have such an affordable and great plan and he is so knowledgeable and saves us so much time vs going to a retail store or spend hours on the phone being transferred from person to person! I simply send him and email and I have a response in not time and my task is complete! I recommend Curtis and Platinum Network Solutions for anyone who doesn't have a clue about Business accounts with AT&T. I have worked with him for over 10 years and I'm not sure I'd ever know what to do without him. The 10 years prior to him were awful with being transferred from here to there and I never want to have to go back to that!! I give him my budget and he gives me every possible option for that budget and every upgrade is easier and easier thanks to Curtis! Ryan O'Rourke2024-01-18Trustindex verifies that the original source of the review is Google. Curtis is the best consultant out there. Professional, knowledgeable, and responsive. Gets the job done, period! Joshua Ortiz2024-01-08Trustindex verifies that the original source of the review is Google. Always quick and Super helpful. Always my go to guy when it comes to anything wireless. A million times better than dealing with any of the regular customer service people. Highly recommend!! Joshua Hertz2024-01-03Trustindex verifies that the original source of the review is Google. While we struggled through the ramp/launch of our Last Mile Delivery service, Curtis Matthews' mobile / telecom consulting was a huge driver of our success! The devices he recommended were perfect for our operation and allowed us to tap into economic efficiencies would could not find anywhere else. Thank you Curtis! Nicholas Marrero2023-10-05Trustindex verifies that the original source of the review is Google. I had the pleasure of working with Curtis Matthews on a recent project, and I found him to be extremely professional and helpful. He was always willing to go the extra mile to answer my questions and provide guidance. He was also very knowledgeable and experienced, and his insights were invaluable. I would highly recommend Curtis Matthews to anyone looking for a professional and helpful individual to work with. He is a valuable asset to any team, and I am confident that he will continue to excel in his career. Here are some specific examples of Curtis Matthews' professionalism and helpfulness: He was always on time for meetings and delivered on his commitments. He was responsive to my emails and phone calls, even outside of regular business hours. He was patient and understanding when I was struggling with a concept. He offered helpful suggestions and feedback on my work. He went above and beyond to help me meet a tight deadline. I am grateful for Curtis Matthews' support and guidance, and I would highly recommend him to anyone. Paige Farrey2023-09-26Trustindex verifies that the original source of the review is Google. Curtis is the absolute best at handling any and all of my cellular needs!!! Highest of recommendations if you want to simplify your life